Who Should Attend?

Many organisations are dependent on IT for their day to day business processing, communications and data management. The widespread use of technology in business has been both blessing and a curse for business productivity. Without a disciplined approach to managing IT, the promise of productivity can be elusive. Any Director, IT professional or business owner struggling with how to improve IT service will benefit from this conference by having access to quality presentations from leading innovators, and networking with the Service Management community.

For this year’s conference the Organising Committee will be encouraging the wider service community to speak and tell their stories of how they did it their way. itSMFnz has representation from across all major business sectors from small businesses to large corporates and each has their own unique experiences of how they implemented Service management in their organisations.

If any of the statements below sound like you then this conference is for you and we would love to see you at the 8th Annual IT Service Management Forum Conference.

• I am new to IT Service Management and don’t know where to start
• I am from an organisation with mature Service Management practices and want to keep up with the latest developments, help others who are not quite so far along the journey and keep an eye out for advancements and ideas that will help me
• I am from an organisation that outsourced our IT and now we want to get the best out of our technology partners
• I am worried that our IT services are not aligned to the businesses needs and need direction
• I am a Service Management Consultant and need to keep up with the latest developments and network with the industry
• I want to hear quality presentation from insightful speakers, I want to share knowledge with people who are experiencing similar issues and I want to have a great time in an enjoyable and relaxing atmosphere!!

If you are still unsure please contact itSMFnz at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we can answer any questions you may have.