Welcome

The IT Service Management Forum New Zealand (itSMFnz) are pleased to invite you to support and participate in the 8th annual itSMFnz Conference & Exhibition to be held at the Mac’s Function Centre on the Wellington Waterfront from the 12th to 14th June, 2012. The itSMFnz Conference is New Zealand’s premiere IT Service Management conference, where IT Service Management Professionals gather to share and discuss how we manage and deliver better services to our customers. We would love you to join us!

IT Service Management is the pursuit of aligning IT services with the businesses outcomes therefore the conference attracts IT professionals from all major business sectors, from CIO's, Company Directors, Management, Consultants to IT Specialists and Professionals. So if you want your IT group to start delivering, or you want to know how to get better service from your technology partners this conference will be of value to you.

The theme is "I Did ITsm My Way", and is indicative of how IT Professionals have initiated and improved on Service Management in their organisations. The conference theme encourages delegates to share the lessons they have learnt and also the way they have tackled everyday challenges as well as share their thoughts on what the future developments will be. It is a fantastic opportunity for knowledge sharing, careful planning, collaboration, an ongoing commitment to service excellence and a chance to discover new and exciting products and services from our valued sponsors.

The conference is known for offering great value, insightful presentations, networking opportunities and supportive sponsors. The Conference features practical workshops, visionary keynotes plus local and international case studies and presentations. It will explore and highlight what IT groups, technology partners and leaders are doing now and in the future to help overcome unexpected hurdles.

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